About steak sandwitch, 27 jan

Let me start off by saying that I've been a fan of Subway for almost 10 years. After the changes to the steak sandwich was made last year. It made me a little sad ( I loved the old style Philly cheese steak ). I no longer ordered the beef. It just wasn't the same. However, I did fall in love with the Italian BMT. It's been filling my tummy since last year. So it was the final straw when I walked into the Subway on 10th Avenue by 42nd Street ( Store#18052 ). I went in and asked for a 12" Italian BMT on Herb & Cheese bread. When I saw the man cutting into the bread and putting back half I repeated myself. At the time I was the only person ordering. One other person was sitting in the far back corner. Surely he'd heard my request. I asked him if he can heat my sandwich before I put on the “fixings” . When he removed the sandwich from the toaster, I could not see any meat. I asked him if he put on all the meat and he lifted the bread to show me this. 2 Slices of Salami, 2 slices of Pepperoni, 2 Slices of ham and 2 slices of Provolone Cheese. Now mind you I asked for a 12" and since he'd cut into the bread before making the sandwich, I had received only one slice of each on a 6" sub. I looked at him and he showed no feelings for making such a poor sandwich. I asked him If he could please make my sandwich right, because at six dollars I could have purchased 2 hero sandwiches with heaps of meat for the same price ( Hero’s are like subs made at deli’s ). He looked at me with a blank look and asked me what I wanted on it. I looked at him in disbelief and told him lettuce. He reached his hand into the tub but the lettuce was red, almost rust colored from being old. I asked him if he had fresh lettuce and he replied. "This is how it comes". I said forget the lettuce and just give me pickles with mayo and mustard. I paid for my sandwich and walked out saying to myself that I wished I knew where a Quiznos was. That was the first time that name had ever popped into my mind and came out of my mouth. The sandwich left a bad taste in my mouth. I was broken hearted. As I sat eating this thing, all my friends could not believe this was what I got. While some of them told me to just never go there again, I was told by most to go to quiznos because Subway was just slipping like Blimpies

complaint

The last time I ate at subway, I thought I was dying. I have been eating at these establishments for years. My latest favorite was the Italian BMT with double meat, double cheese, double bacon(even though it doesn't come with bacon I had them do 8 slices every time), all the fixins, oil/vinegar, salt/pepper, on a 12 inch whole weat toasted loaf. The last meal I ate from there (with a friend of mine) just about killed us both. I have never felt so much pain in my life. Food poisoning sucks. We both returned to the store the following week to voice our complaints to the manager of the establishment in person, since we had been frequenting this particular eatery on a regular basis for about 3 years. We witnessed at that time, an employee preparing sandwiches with sweat dripping from his nose directly onto the sandwich he was preparing at the counter, in front of the customer. We emptied the store by pointing out the obvious to the other customers. Subway has some obvious health issues now that I read these other posts. The scary thing is..........we don't SEE most of our fast food prepared...........I cook most of my own food these days. What happens to it before I buy it? Cook well, eat well, and be thankful every time your meal doesn't bite you back!

complaint about cheese, 13, jan

This is going to be another long one, written by another Subway employee who agrees with the previous review. However, I will be mending the previous review just a bit and adding my own complaints against the customers. 1. Know what you're ordering. There are several signs up and available for the customer's education at the beginning of the line at every Subway.
I say "every Subway" because every Subway is exactly the same, aside from minor differences. Y'know those panels that show are menu and the order they are in? The same in California as they are here in Missouri (except for the opitional one). Anyway, the prime example in this complain is cheese. At my location there are five cheese. White American, Provolone, Pepperjack, Shredded Monterey Cheddar and Mozzarela. We do not have Swiss, and all of our cheeses are white. There is also a sign, conveniently blocking the cheeses that shows what kind we have. Do not say "the white cheese", or "provel" Provolone and Provel are different, believe me. Provel was created in St. Louis.

views Against subway

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Hi,

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hello friends
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The complaint has been removed by the request of the author.


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Fraudulent advertising!
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Manager's attitude was like who cares
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Bad Service and Rude employees.
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Posted: 2009-08-28 by albiethegreatness

Fraudulent advertising!
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Subway Restaurant (Complaint Comment)
Posted: 2009-08-28 by albiethegreatness

Very rude employee
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Very rude employee
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